Privacy Policy

This Privacy Policy applies to YAHSHUA One websites, applications, support channels, and related services operated by The ABBA Initiative, OPC.

It applies to visitors, customers, prospective customers, account administrators, employees invited into customer workspaces, and people who contact us for support, billing, or other service questions.

We may collect information such as:

• name, email address, company name, job title, and contact details;
• account credentials and authentication-related information;
• support requests, bug reports, billing questions, and related correspondence;
• usage, device, browser, log, and diagnostic information needed to operate and secure the service;
• customer-provided business, payroll, HR, accounting, compliance, or employee data processed inside YAHSHUA One.

We use information to:

• provide, maintain, secure, and improve YAHSHUA One;
• authenticate users and prevent fraud, abuse, or unauthorized access;
• respond to support requests, investigate incidents, and communicate with customers;
• process onboarding, billing, product updates, and operational notices;
• comply with legal obligations and enforce our agreements.

Customers may upload or input employee records, payroll information, government contribution details, tax data, schedules, reports, attachments, and other operational data. We process this information on behalf of the customer to provide the service.

Customers are responsible for ensuring they have the right to provide this information and for configuring access appropriately within their organizations.

Depending on the context, we may process information because it is necessary to provide the service, respond to your request, pursue legitimate business interests such as security and product improvement, comply with law, or act on your consent where required.

We do not sell personal information. We may share information only as reasonably necessary with:

• service providers and infrastructure vendors who help us operate the platform;
• professional advisers, auditors, or legal counsel when needed;
• authorities or counterparties when required by law, regulation, court order, or to protect rights and security;
• successors in connection with a merger, acquisition, restructuring, or asset transfer.

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, meet legal requirements, and support legitimate security and operational needs.

Retention periods can vary depending on the type of information, the customer relationship, contractual obligations, and applicable law.

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No system is perfect, but we take security seriously and keep improving the controls around sensitive data.

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, or objection regarding certain personal information. You may also request account-related help, support records, or deletion review by contacting us.

If your information is processed through a customer workspace, we may direct your request to the relevant customer administrator where appropriate.

YAHSHUA One is intended for business use and is not directed to children. We do not knowingly collect personal information from children for consumer-facing use through this service.

Information may be processed where we or our service providers operate. By using the service, you understand that information may be transferred, stored, or processed in locations that may have different data protection rules than your jurisdiction, subject to appropriate safeguards where required.

We may update this Privacy Policy from time to time. When we do, we will update the effective date above and may provide additional notice when changes are material.

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us at clientrelations@abba.works.

You can also visit our Support page for general help requests.