Support

YAHSHUA One Support

Need help with the YAHSHUA One app? Contact our support team.

Contact support

Use the form below for questions, account issues, payroll concerns, billing follow-up, or bug reports.

Support details

Response time

We usually respond within 1–2 business days.

Company and legal

Business name

The ABBA Initiative, OPC

Additional legal contact details such as business address and phone number can be added here once confirmed.

FAQ

Common questions

I can’t log in. What should I do?+

First, double-check your email address and password. If that still fails, use your company’s password reset flow if available, then contact support if you’re locked out or no reset email arrives.

I think there’s a payroll issue. What should I include?+

Send your company name, payroll period, affected employee or report, screenshots if possible, and a short note explaining what looks wrong. That helps the team investigate faster.

How do I request account deletion?+

Email support with the account email address, company name, and your deletion request. We may need to verify account ownership before processing the request.

Who do I contact for billing questions?+

Use the support form below or email support directly. Include your company name, billing contact, invoice reference if you have one, and the question or issue you want reviewed.

How do I report a bug?+

Please share the steps you took, what you expected to happen, what actually happened, screenshots if available, and the device or browser you were using. Clear bug reports save everybody time.